durable-ai

WhatsApp marketing platform with automated messaging, chatbot building, and e-commerce integration

Wealth advisory work platform that automatically transcribes meetings and syncs to financial CRM

Enterprise AI chatbot platform trained and deployed on your proprietary data for Q&A bots

Healthcare provider client management platform integrating telephony, scheduling, billing, and payment workflows.

Healthcare management system for managing health records, appointment booking, and e-prescriptions

Recruitment management platform integrating ATS, CRM, talent sourcing, and interview scheduling

Gorgias is a comprehensive customer support platform designed specifically for e-commerce businesses, unifying all customer interactions from email, live chat, social media, SMS, and voice into a single ticketing system to help support teams serve customers faster and more personally. The platform leverages AI to automate up to 60% of repetitive inquiries, enabling agents to focus on high-value conversations that boost customer loyalty and conversion rates. Deeply integrated with leading e-commerce platforms such as Shopify, Gorgias allows agents to view and manage orders directly within the ticket interface, streamlining workflows and improving resolution efficiency. Gorgias also provides built-in marketing tools to proactively engage customers and increase website conversion rates.

Merchanto is a cutting-edge chargeback prevention and deflection solution designed to eliminate chargebacks by enabling seamless collaboration between merchants and card-issuing institutions. As an official partner of Visa and MasterCard, Merchanto connects merchants to a global network covering over 99% of issuing banks, facilitating near real-time sharing of transaction and dispute data. This pre-dispute solution stops chargebacks before they occur, reduces fraud, and increases merchant acceptance rates. The platform offers quick integration, user-friendly management, and dedicated support, making it ideal for online businesses of all sizes worldwide.

DigitalGenius is a customer service automation platform tailored for e-commerce businesses. Leveraging advanced conversational, visual, and generative technologies, it understands customer intent, efficiently resolves inquiries, and personalizes interactions. The platform seamlessly integrates with e-commerce systems, logistics carriers, ERPs, and payment providers to automate returns, refunds, and order tracking without human intervention. Its intelligent system adapts to brand tone and reduces response times, enhancing customer loyalty and operational efficiency.

Siena CX is an autonomous customer service platform designed specifically for e-commerce, combining empathetic conversational capabilities with advanced automation to revolutionize the customer experience. It seamlessly integrates with popular e-commerce tools such as Shopify, Recharge, and Gorgias, enabling real-time order tracking, subscription management, and return processing. Powered by a cognitive reasoning engine, Siena analyzes multiple data points to make human-like decisions, delivering accurate and personalized support across channels including SMS, WhatsApp, social media, chat, and email. With its unique ability to visually verify evidence and autonomously execute complex tasks, Siena helps reduce support costs while maintaining a natural, brand-consistent voice.

Toku is an advanced payment technology platform founded in 2020, specializing in simplifying and automating recurring payments for businesses across Latin America. The platform offers a highly customizable payment portal that integrates multiple payment methods, helping businesses increase revenue, reduce administrative burdens, and optimize the customer payment experience. With PCI DSS Level 1 certification, real-time payment reconciliation, and AI-driven customer communication, Toku serves a wide range of industries including insurance, education, utilities, telecommunications, and financial services, with operations spanning Chile, Mexico, and Brazil.

Durable leverages advanced AI technology to help users quickly generate efficient, customizable websites for various business types. The platform integrates AI-powered design, content generation, and core business functionalities such as CRM, invoice management, and marketing tools, all within an intuitive and user-friendly interface. Its purpose is to simplify the website development and management process, enabling entrepreneurs, small business owners, and freelancers to get started with ease.