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canny

canny

A feedback management tool that collects customer feedback, prioritizes features, and publishes the product roadmap.

Comment AssistantAnalytics AssistantProject Management
canny screenshot
OverviewAlternatives

Monthly Visits

688.0K

Avg. Session Duration

1 min

Category Rank

#1099

Bounce Rate

0.5%

What is canny?

Canny is a comprehensive feedback management tool that helps businesses efficiently collect, organize, and act on customer insights. It consolidates feedback from multiple channels, enabling teams to prioritize key features, communicate transparently through public roadmaps, and continuously improve their products. With integrations available for tools like Jira, Slack, and Intercom, Canny automates workflows and serves as an essential platform for customer-centric product teams.

Key Features of canny?

Feedback Centralization
Aggregate customer feedback from multiple channels into a single platform to ensure no valuable input is missed.
Feedback Organization and Prioritization
Categorize and sort feedback by type, source, and priority, with support for a custom voting system to highlight the most popular feature requests.
Public Product Roadmap and Update Logs
Transparent development roadmaps and detailed version release notes keep customers informed of product progress and increase engagement.
Seamless Integration
Integrate with project management, support, and communication tools such as Jira, Slack, Intercom, and Zapier to enable automated workflows.
AI-Powered Feedback Management
Automatically detect duplicate submissions, intelligently summarize lengthy feedback, and improve response efficiency with smart reply capabilities.
User Voting and Segmentation Analysis
Allow users to vote on features to clearly reflect demand priorities, and support segmentation analysis for precise feedback insights.
Analytics and Reporting
Deliver in-depth analysis of feedback trends to help teams make data-driven decisions for product optimization.

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