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hoory-ai

hoory-ai

Customer service platform integrating multi-channel chat, AI assistants, and call center with automated workflows

Knowledge BaseCRM AssistantTeam Collaboration
hoory-ai screenshot
OverviewAlternatives

Monthly Visits

62.8K

Avg. Session Duration

22 min

Category Rank

N/A

Bounce Rate

0.3%

What is hoory-ai?

Hoory AI is a multifunctional customer service platform designed to streamline support operations through automation and conversational AI. It integrates online chat, AI assistants, chatbot builders, and call center solutions into a unified system capable of handling high-volume customer interactions across multiple channels. With support for over 120 languages and advanced workflow automation, Hoory AI enables businesses to deliver consistent, personalized, and scalable customer experiences while reducing operational costs.

Key Features of hoory-ai?

Omnichannel Communication
Centralized inbox management for conversations from live chat, email, WhatsApp, SMS, social media, and more, ensuring seamless customer interactions.
AI Assistant with Continuous Learning
Trainable AI assistant that improves over time by learning from real interactions, delivering fast, consistent, and personalized responses.
Workflow Automation
Automate routine tasks such as conversation routing, tagging, and team assignment using customizable triggers and rules.
Multilingual Text and Audio Support
Support for over 120 languages and transliteration capabilities, enabling businesses to communicate with global customers in their preferred language.
Help Center and Self-Service Portal
Robust knowledge base software that allows customers to find answers independently, reducing support workload and improving data consistency.
Call Center Solution
Advanced AI-powered phone support providing conversational, real-time assistance to customers.

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