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fullview

fullview

Customer experience platform that shares conversations in real time and automatically captures technical logs and replays.

Testing & QACRM AssistantTeam CollaborationMonitoring & Logging
fullview screenshot
OverviewAlternatives

Monthly Visits

37.0K

Avg. Session Duration

0 min

Category Rank

#7248

Bounce Rate

0.4%

What is fullview?

Fullview is a comprehensive customer experience platform designed to accelerate support resolution and enhance product insights. It enables support teams to instantly access user sessions, guide customers through embedded co-browsing, and automatically capture technical logs and session replays. By seamlessly integrating with existing support workflows, Fullview reduces resolution times by providing clear context and collaboration tools for both support and development teams. Its privacy-first approach ensures sensitive data is automatically redacted, maintaining compliance with GDPR and industry standards.

Key Features of fullview?

Embedded co-browsing
Initiate real-time co-browsing sessions directly within your application—no downloads or shared links required—enabling support agents to interactively guide users.
Automatically redacted session playback
Record and replay user sessions with automatic redaction of private information, enabling effective analysis of user behavior and issue resolution.
Console and network logs
Access detailed technical data during live sessions or playback, including console errors, warnings, and network activity, for faster issue identification.
Seamless integration
Integrate Fullview with existing support and ticketing systems to initiate sessions and access session data within your current workflows.
Privacy and compliance
Enterprise-grade security with GDPR compliance, data encryption, automatic PII redaction, and regional cloud hosting options.
Collaboration tools
Empower support, product, and development teams to collaborate effectively through shared session insights, error reports, and multi-user access.

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Cruise is a leading company focused on creating fully autonomous vehicles capable of safely and efficiently navigating city streets. With over a decade of technological development, Cruise vehicles use sophisticated sensor arrays and AI algorithms to perceive their surroundings, evaluate multiple driving paths, and select the safest route in real time. The company aims to transform urban mobility by improving safety and reducing congestion through hands-free, driverless transportation services. Cruise primarily operates a fleet of autonomous vehicles in San Francisco and has expanded its services to other U.S. cities, offering robotaxi services without human safety drivers where permitted by regulations. Despite recent operational pauses and restructuring, Cruise continues to innovate in autonomous driving systems and advanced driver assistance technologies.

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salvy

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