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tawkto

tawkto

Real-time online chat tool supporting website visitor communication, customizable chat windows, and ticket management

Sales AssistantConversational AssistantTeam CollaborationLead Generation
tawkto screenshot
OverviewAlternatives

Monthly Visits

7.4M

Avg. Session Duration

4 min

Category Rank

#23

Bounce Rate

0.4%

What is tawkto?

tawk.to is a comprehensive, real-time online chat software that enables businesses to communicate instantly with website visitors and customers. The platform offers a customizable chat interface, native mobile applications, and advanced tools such as an AI-powered chatbot, knowledge base, ticketing system, and visitor monitoring. It supports an unlimited number of agents and seamlessly integrates with various systems to deliver efficient, uninterrupted communication and customer support—all completely free. With its flexibility and robust feature set, tawk.to is suitable for businesses of all types, helping to enhance customer relationships and improve service quality.

Key Features of tawkto?

Real-time Live Chat
Instantly engage with visitors through a customizable chat window with multilingual support and proactive chat triggers.
AI-powered Chatbot
Automatically respond to common inquiries 24/7, enabling human agents to focus on complex issues and ensuring continuous service.
Knowledge Base Integration
Create a self-service portal for customers to independently find answers, with the ability to quickly share knowledge base articles directly within chats.
Visitor Monitoring and Analytics
Track visitor behavior in real time, monitor interactions, and access detailed reports to optimize support strategies.
Ticketing System
Efficiently manage offline inquiries by converting chat conversations into tickets for easy follow-up and resolution.
Mobile App and Multi-platform Support
Respond to customers anytime via iOS and Android apps, with seamless integration across websites, mobile apps, and standalone chat pages.

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drift

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Drift is a leading conversational marketing and sales platform designed to transform how businesses engage with customers online. Leveraging AI-powered chatbots and live chat, it delivers personalized, real-time conversational experiences that enhance buyer engagement, rapidly qualify leads, and shorten sales cycles. By integrating with CRM and marketing automation tools, Drift enables seamless data flow and actionable insights, empowering sales and marketing teams to reach prospects more effectively and improve pipeline efficiency. The Drift platform supports conversational sales, marketing, and customer service through chat, email, video, and AI, helping businesses convert website visitors into high-quality sales leads faster.

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crisp

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justcall

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landbot

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